FAQ

What is a birth poster?

A birth poster is a unique and timeless illustration that are scaled to show the baby’s actual height at birth on a scale of 1:1.

How big are the posters?

The size of a birth poster and the duo birth poster is 50×70 centimeters (19.7 x 27.6 inches).

The size of the trio birth poster is 70 x 100 centimeters (27.6 x 39.4 inches).

The letter poster and the number poster are available in two sizes:
50 x 70 centimetres (19.7 x 27.6 inches) and 30 x 40 centimetres (11.8 x 15.7).

My child is no longer a newborn – can I still make a poster?

Yes, our posters are adapted to the height of the child at birth, so as long as you know the length of the birth, we can make a poster.

Who made the illustrations?

The illustrations are made by the talented artists in Indonesia.

I made a mistake in my order, can you change it?

If the order is not processed yet, we can change the order but most of the time it will be processed instantly.

What are the shipping costs?

Shipping is for free!

How long does the delivery take?

Free shipping worldwide: 5-8 working days.

Is a frame included?

No, frames are sold separately.

What payment options do you offer?

You can pay by iDeal, Sofort, Bancontact, Visa, Mastercard, American Express, PayPal or invoice. Please note that the payment options vary depending on the country you come from.

Can I get the poster in my preferred language?

All our posters have been translated into more than 20 languages. If your language is not available, please send us an email and we will help you create a poster in your preferred language.

What paper do you use?

Our posters are printed on wood-free satin-finished mc glossy paper is of nice sturdy quality (250 g / m²) on which the colors look beautiful and they will last a lifetime.

I would like to make a complaint, how can I do that?

All complaints (damaged or defective posters) must be submitted within one week of receipt. Complaints should be sent to info@babydruk.com.

Can I return my poster?

Because all our posters are custom made, we are unfortunately unable to accept returns or offer refunds unless your poster has arrived damaged.

Add a picture of the product and the package.

What do our customers say about us?

Read our customers’ reviews on Trustpilot.

I have more questions, how do I contact you?

E-mail us at info@babydruk.com and we will answer you as soon as possible.

If I want to work with you, who should I contact?

E-mail us at info@babydruk.com and we will make sure that our marketing team will contact you as soon as possible.