Customer service
What is your question about?
Your order
Check, change or have a question about your purchase.
Delivery & shipping costs
Delivery, digital files and shipping costs.
Returns & warranty
Register a return or get help with damage.
Your design
View details, colors and the design together.
Formats & materials
Paper, canvas, acrylic, digital files and frames.
A gift card
Let the recipient make something personal themselves.
Good to know
When will my order be shipped?
View the current shipping time for your country with your design and in the basket.
Can I still change my order?
Please contact us and state your order number and the desired change as soon as possible. We are examining whether production can still be adjusted. A change is no longer always possible.
My order is damaged. What now?
Please contact us and state your order number and a description of the damage. If possible, include photos of the product and packaging. You are also entitled to a suitable solution for a personal poster.
Can I make a gift without a date of birth?
You can already select a design. Do you not yet know the birth details or do you want to let the parents choose for themselves? Buy a Babydruk gift card. You choose an amount and a personal message and pay immediately. After payment you will receive the unique code by email.
We think along with you
How can we help you?
Your order number and subject are already included in the email. Complete your question and send the email yourself.
- Order number
- Subject
If possible, include photos of the product, damage and packaging in your email.
Please include the name and email address you used to order. This way we can find your order.
Open your emailinfo@babydruk.comDoes no email program open? Email to info@babydruk.com and state the above information.